I'm Louise Norris, a coaching psychologist, former headteacher and founder of Volant Coaching.


I'm passionate about helping leaders, teams and individuals to enhance their wellbeing, reduce workload and improve performance.

Having spent seventeen  years in teaching with over a decade in senior leadership, including two successful headships, I now support schools, business and individuals to achieve their goals and find a better way of working through coaching.

I'm a member of the International Coach Federation (ICF), the Association for Coaching (AC), and  The British Psychological Society (BPS).  In addition to my BSc. in Psychology and my teaching qualifications (PGCE, PGCert. NPQH), I am a qualified coach (Centre for Coaching) and have led school-based research into the benefits of  peer coaching on teacher professional development. Analysis of this research, and of the benefits of peer coaching on teacher well-being and performance, forms the main focus of my MSc. at The University of Oxford. 

My Approach

I offer one-to-one coaching for senior leaders, teachers and other professionals. I work with leadership teams to develop and achieve a shared vision. I can provide training to develop effective, peer-to-peer coaching within your organisations. 

My solution-focused coaching style empowers individuals to direct their own learning while supporting whole school or organisation improvement priorities. My approach produces tangible results very quickly, because it leads to changes that come from you and because the support and review structure ensures that momentum is maintained.

While my experience is in the education sector, my coaching skills and leadership expertise are as relevant in business settings and for individual professionals. 


Louise’s warm and approachable manner enabled staff to feel at ease with the coaching process. The coaching sessions helped leaders to clarify goals and priorities, to evaluate existing behaviours and to ultimately feel more in control and become more effective in aspects of their professional role.
— Jo Loach, Headteacher, Kingsthorne Primary School
My coaching sessions with Louise helped me to clarify a difficult situation and see how we needed to move forward. Louise helped me to rethink my default responses; I’m now less inclined to jump into ‘rescue mode’ as I realised that, although this may be easier in the short term, I’m inadvertently perpetuating the problem. Having time to think about the issues currently facing me was valuable to my own professional development, as was knowing we had a date and time set to return to the conversation to revisit agreed actions and review progress.
— Lisa Phillips, Deputy Head, Birmingham