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Louise is an experienced coach, school improvement advisor, former headteacher and founder of Volant Coaching.

“I help leaders and school teams to increase effectiveness, enhance wellbeing, manage workload and improve outcomes.”

Louise Norris

Louise has twenty years’ experience as a teacher and trainer and more than a decade of senior leadership experience, including two successful headships. Her professional coaching encompasses ten years developing coaching for professional learning in schools, implementing programmes of peer coaching within teams and conducting research into the use of coaching to improve wellbeing and performance.

Louise offers a powerful blend of theoretical knowledge and personal understanding of the challenges faced by leaders working in dynamic, relationship-driven contexts. She supports leaders and teams to find a better way of working through coaching.

Coaching Approach

Coaching is a partnership for facilitating change and development. Louise offers leaders a safe space in which to examine current patterns, build on personal strengths and resourcefulness, overcome barriers and take practical steps to increase impact.

The core principles underpinning Louise’s work are a deep respect for the individual experience of pressure and challenge and a firm belief in each individual’s capacity for growth and transformation.

Testimonials

Louise’s warm and approachable manner enabled staff to feel at ease with the coaching process. The coaching sessions helped leaders to clarify goals and priorities, to evaluate existing behaviours and to ultimately feel more in control and become more effective in aspects of their professional role.
— Jo Loach, Headteacher, Kingsthorne Primary School
My coaching sessions with Louise helped me to clarify a difficult situation and see how we needed to move forward. Louise helped me to rethink my default responses; I’m now less inclined to jump into ‘rescue mode’ as I realised that, although this may be easier in the short term, I’m inadvertently perpetuating the problem. Having time to think about the issues currently facing me was valuable to my own professional development, as was knowing we had a date and time set to return to the conversation to revisit agreed actions and review progress.
— Lisa Phillips, Deputy Head, Birmingham

Qualifications and Training

  • Coach Training Course for Business and Personal Coaching - Barefoot Coaching - 2020

  • MSc Learning and Teaching - University of Oxford - 2019

  • Primary Certificate in Stress Management - Centre for Coaching - 2019

  • Primary Certificate in Positive Psychology Coaching - Centre for Coaching - 2019

  • Primary Certificate in Problem Focused Counselling, Coaching and Training - Centre for Coaching - 2017

  • Certificate in Coaching - Centre for Coaching - 2016

  • National Professional Qualification for Headship (NPQH) - National College for Leadership of Schools - 2009

  • Post Graduate Certificate (Education) - The University of Plymouth - 2005

  • Post Graduate Certificate in Education (PGCE) - The University of Plymouth - 2001

  • BSc Hons Psychology - Sheffield Hallam University - 1995

Professional Memberships

  • Louise is a member of the International Coach Federation (ICF) and works in accordance with their code of ethics.

Academic Papers

  • Norris, L. (2018) Teacher professional development: an enquiry into have far the introduction of a programme of peer-to-peer coaching can improve teacher performance and well-being. Unpublished paper.